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BBB Business Review

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BBB Accredited Business since

New Dimensions Automotive

Additional Locations

Phone: (480) 218-0096 Fax: (480) 218-6534 2733 N Recker Rd, Mesa, AZ 85215 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company specializes in full service auto repair.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Dimensions Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for New Dimensions Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on New Dimensions Automotive
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 09, 2006 Business started: 06/03/2004 in AZ Business started locally: 06/03/2004 Business incorporated 06/03/2004 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jaime Tejeda, Member Mrs. Nikki Tejeda, Owner / Office Manager
Contact Information
Principal: Mr. Jaime Tejeda, Member
Principal: Mrs. Nikki Tejeda, Owner / Office Manager
Business Category

Auto Repair & Service Auto Repairing - Foreign Engines - Rebuild & Exchange Radiators - Automotive Transmissions - Automobile Auto Services - Oil & Lube Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Steering & Suspension Tires - Commercial Sales & Service Auto Air Conditioning

Products & Services

New Dimensions Automotive sells the following brand(s): Manufacturer transmission fluids., OEM recommended products specific to your vehicle make., Service Pro new oil products and filters (never recycled.

New Dimensions Automotive offers the following product(s): Parts and labor to support general automotive repair and quick lube services

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 4:00 PM
Su: Closed
Method(s) of Payment
All major credit cards, personal checks (known/established customers), cash or debit card
Refund and Exchange Policy
This company provides a 12month/12Kmiles guarantee on parts and labor when new parts are purchased and installed by New Dimensions Automotive.  See full terms/conditions at
Nationwide Limited Warranty administered by Certified Auto.
Industry Tips
Auto Repair

Customer Review Rating plus BBB Rating Summary

New Dimensions Automotive has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.