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BBB Business Review

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BBB Accredited Business since

H and I Automotive

Phone: (480) 985-9279 View Additional Phone Numbers 5338 E. Main Street #4, Mesa, AZ 85205 View Additional Email Addresses http://www.handiautomotive.com/ View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business provides complete automotive service for both foreign and domestic vehicles.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that H and I Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for H and I Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on H and I Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 24, 2012 Business started: 07/07/2009 in AZ Business incorporated 07/07/2009 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Spencer Doucet, Member
Contact Information
Principal: Mr. Spencer Doucet, Member
Customer Contact: Mr. Chris M Marini, Operations Manager
Business Category

Auto Repair & Service Brake Service Auto Services - Oil & Lube Batteries - Dry Cell - Wholesale & Manufacturers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Electric Service

Products & Services

H and I Automotive sells the following brand(s): AC Delco, Denso, KYB, Standard

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa, Mastercard, American Express, Discover, Cash, Check, Easy Pay Finance and Car Care ONe
Refund and Exchange Policy
36 Month/36,000 mile nationwide waranty
Alternate Business Names
H & I Automotive, LLC
Industry Tips
Auto Repair
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.