BBB Business Review
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BBB Accredited Business since
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This is an automotive repair and service company.
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A BBB Accredited Business since
BBB has determined that Greulich's Auto Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Greulich's Auto Repair include:
- 14 complaints filed against business
Factors that raised the rating for Greulich's Auto Repair include:
- Length of time business has been operating.
- Response to 14 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||14|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Department Of Motor Vehicles
1801 W. Jefferson, Phoenix AZ 85007
Phone Number: 602-255-0072
Type of Entity
Business ManagementMr. Christopher Greulich, CEO Sue Harrington, Controller Mr. John Jamison, Vice President of Operations
Auto Repair & Service Auto Repairing - Foreign Auto Restoration Auto Smog Inspection Auto Repair - Mobile Auto Seat Covers, Tops & Upholstery Auto Transporters & Drive-Away Companies Auto Upholstery Cleaning Engines - Rebuild & Exchange Lubricating Service - Automotive Radiators - Automotive Road Service - Automotive Rustproofing & Undercoating - Auto Towing - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Repair - Windshield, Glass Shops Auto Service - Specialty Parts Auto Service - Steam Cleaning Auto Service - Rust proofing Shops Auto Service - Window Tinting Auto Services Auto Repair & Service - Equipment & Supplies Auto Wrecking Auto Repair & Service - Diesel Auto Lube & Oil - Mobile Auto Repair - Vintage Auto Accessories Auto Service Contract Companies Cylinder Heads - Auto & Motorcycle Differentials - Automobile Auto Headlight Restoration Auto Repair & Service - Airbags Auto Services - Oil & Lube Auto Repair - Suspension Consultants - Auto Repair Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Steering & Suspension Auto Repair - Power Steering Auto Repair - Maintenance Auto - Fleet Maintenance Auto - Fleet Service Brakes - Lining - Manufacturers & Distributors Brakes - Manufacturers & Distributors Auto & Truck Brokers Auto Air Conditioning Equipment Auto Bumpers, Guards & Grilles Auto Electric Equipment Auto Floor Coverings Heaters - Automotive Springs - Automotive - Sales & Service Trailers - Automotive Utility Auto Air Conditioning Auto Customizing Auto Electric Service Auto Hand & Foot Controls
Hours of Operation
|M||:||7:30 AM - 5:30 PM|
|T||:||7:30 AM - 5:30 PM|
|W||:||7:30 AM - 5:30 PM|
|Th||:||7:30 AM - 5:30 PM|
|F||:||7:30 AM - 5:30 PM|
|S||:||8:00 AM - 4:00 PM|
Method(s) of PaymentCash/Credit (Amex, Visa, Mastercard, Dicsover)
Refund and Exchange Policy24 Month/24,000 Mile Warranty
Alternate Business NamesGreulich's Towing and Recovery Northeast Scottsdale Auto Group, Inc.
Included in this membership are: Pima Auto Parts and Hayden Towing, all of which have separate reports.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview