BBB Business Review

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Description

This company offers Automotive Repair , Auto Detail, Automotive Body and Paint

Auto Restorations 
Auto Repair
  • Oil Changes
  • Air Conditioner Repair
  • Radiator flushes
  • Brake repair/replacement


Auto Body
  • Complete Restores
  • Paint Touch Ups
  • Complete Paint
  • Dent Removal


Detailing
  • Head light restore
  • Tire and Rim Polishing
  • Carpet Cleaning
  • Interior Detailing
  • Electrical Repair
  • Alarm Installation
  • Engine Rebuilds
  • Transmission Rebuilds
  • Alignments



  • Accident Repair
  • Body Repair
  • Insurance Claims




  • Engine Cleaning
  • Scratch Repair
  • Un
Auto Repair
  • Oil Changes
  • Air Conditioner Repair
  • Radiator flushes
  • Brake repair/replacement


Auto Body
  • Complete Restores
  • Paint Touch Ups
  • Complete Paint
  • Dent Removal


Detailing
  • Head light restore
  • Tire and Rim Polishing
  • Carpet Cleaning
  • Interior Detailing
  • Electrical Repair
  • Alarm Installation
  • Engine Rebuilds
  • Transmission Rebuilds
  • Alignments



  • Accident Repair
  • Body Repair
  • Insurance Claims




  • Engine Cleaning
  • Scratch Repair
  • Un


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Gio's Automotive, LLC include:

  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Gio's Automotive, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Gio's Automotive, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 31, 2013 Business started: 01/16/2013 in AZ Business incorporated 01/16/2013 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Motor Vehicles
1801 W. Jefferson, Phoenix AZ 85007
http://www.azdot.com
Phone Number: (602) 255-0072

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jane Nevarez, Member
Contact Information
Principal: Ms. Jane Nevarez, Member
Business Category

Auto Repair & Service Car Wash & Polish Engines - Rebuild & Exchange Radiators - Automotive Auto Headlight Restoration Auto Repair - Maintenance Auto - Fleet Maintenance Auto - Fleet Service Auto Dealers - Custom Design & Replica Auto Air Conditioning Auto Body Repair & Painting Auto Customizing Auto Diagnostic Service

Products & Services

Gio's Automotive, LLC sells the following brand(s): OEM Parts

Gio's Automotive, LLC offers the following product(s): Battery, , Wiper Blades

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 8:00 AM - 6:00 PM
Su: 8:00 AM - 6:00 PM
Method(s) of Payment
Cash, All major credit cards, debit cards, money orders, cashiers check and insurance checks.
Industry Tips
Auto Repair

Customer Review Rating plus BBB Rating Summary

Gio's Automotive, LLC has received 4.55 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.