BBB Business Review

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This business is not BBB accredited.

Discount Emissions & Auto Repair

Phone: (623) 847-0615 View Additional Phone Numbers 11237 N. Cave Creek Road, Phoenix, AZ 85020 ! There is an alert on Discount Emissions & Auto Repair !

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This company offers emissions & auto repair including OBD and Drive Cycle, brake services, engine services and repair, transmission service and repair+(*quality transmission flush), electrical systems service and repair steering and suspension services, heating and cooling services, alternators, starters and ignition services, cooling system repair (A/C) and water pumps, fuel pumps and lines repair.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Discount Emissions & Auto Repair
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: November 30, 2009 Business started: 09/01/2006 in AZ Business started locally: 09/01/2008 Business incorporated 09/26/2008 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Tina Rowell, Member Ben Librizzi, Manager Mr. Mike Rowell, Member
Contact Information
Customer Contact: Ben Librizzi, Manager
Principal: Ms. Tina Rowell, Member
Business Category

Auto Repair & Service Auto Restoration Auto Smog Inspection Brake Service Lubricating Service - Automotive Pumps - Service & Repair Transmissions - Automobile Auto Services Auto Repair & Service - Diesel Auto Repair - Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Steering & Suspension Auto Repair - Power Steering Starters - Engine Brake Fluids Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Electric Service

Products & Services

Discount Emissions & Auto Repair sells the following brand(s): All Makes and Models Foreign and Domestic OEM and Napa Auto Parts

Discount Emissions & Auto Repair offers the following product(s): All Makes and Models Foreign and Domestic OEM and Napa Auto Parts

Method(s) of Payment
Visa, Mastercard, Discover, Financing,Check,Cash
Refund and Exchange Policy
This Company offers a Nationwide Warranty -
This Company offers Customer Satisfaction Guarantee
This Company offers Warranty on all work preformed 
Alternate Business Names
Discount Auto Repair Discount Emissions Discount Emissions & Auto Repair, LLC Emissions Specialist OEM and Napa Auto Parts Repair and Service
Industry Tips
Auto Repair

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.