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BBB Business Review

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BBB Accredited Business since

Automotive Engineering

Phone: (480) 833-7773 1750 N Rosemont Ste 111, Mesa, AZ 85205 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


All  Phases Of Auto Repair And Diagnosing

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Automotive Engineering meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Automotive Engineering include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Automotive Engineering
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 01, 1992 Business started: 06/01/1987 in AZ Business started locally: 06/01/1987
Type of Entity

Sole Proprietorship

Business Management
Mr. Michael D. Rux, Owner Mr. Ron Sparks, Maniger
Contact Information
Principal: Mr. Michael D. Rux, Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Restoration Auto Smog Inspection Carburetors Lubricating Service - Automotive Transmissions - Automobile Auto Service - Specialty Parts Auto Services Auto Repair & Service - Diesel Auto Repair - Vintage Auto Boosting Services Auto Repair & Service - Airbags Auto - Emissions Testing Auto Air Conditioning Equipment Auto Race Cars Auto Air Conditioning Auto Diagnostic Service Auto Electric Service Auto Inspection Stations

Products & Services

Automotive Engineering sells the following brand(s): Ferrari, Porsche, Saab, Acura, Saturn, Sterling, Toyota, Volkswagen, Audi, Bentley, Volvo, Hyundai, Isuzu, Jaguar, Jeep, Kia, Mazda, Mercedes, Oldsmobile, BMW, Buick, Ford, Dodge, Honda, Hummer, Cadillac, Chrysler, Infiniti, Lexus, Eagle, GEO, Plymouth, Pontiac, GM, Lotus, Subaru, Suzuki, AMC, Lamborghini, Mitsubishi, Nissan, Scion, Mercury, Lincoln, Chevrolet, Land Rover and more.

Automotive Engineering offers the following product(s): Alternator, Auto Air Conditioning, Timing Belt, AC, Auto Electrical Systems, Brakes, Carburetors, Catalytic Converter Replacement, Diagnostics, Diesel.

Industry Tips
Auto Repair

Customer Review Rating plus BBB Rating Summary

Automotive Engineering has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.