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BBB Accredited Business since

Automatic Transmission Exchange, Inc.

Phone: (602) 275-9571 Fax: (602) 275-4738 View Additional Phone Numbers 4120 E Washington Street, Phoenix, AZ 85034 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company provides, repairs and manufactures tranmissions for trucks, auto motor homes and industrial use.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Automatic Transmission Exchange, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Automatic Transmission Exchange, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Automatic Transmission Exchange, Inc.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 1969 Business started: 01/01/1968 in AZ Business started locally: 01/01/1968 Business under new ownership as of: 06/01/2010
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Insurance
2910 N. 44th Street, Ste. 210, Phoenix AZ 85018-0725
Phone Number: (602) 364-2499
Fax Number: (602) 364-2505

Type of Entity

Sole Proprietorship

Business Management
Mr. Philip Briggs, President
Contact Information
Principal: Mr. Philip Briggs, President
Business Category

Auto Repair & Service Auto Repairing - Foreign Transmissions - Automobile Transmissions - Truck, Tractor Auto Services Auto Parts & Supplies - Used & Rebuilt Auto Repair & Service - Equipment & Supplies Auto Warranty Service Auto Repair - Vintage Differentials - Automobile Auto Parts & Supplies - Used Auto Parts & Supplies - Rebuilt Auto Repair - Tune-Up Auto - Fleet Maintenance Auto - Fleet Service Manufacturers & Producers Auto Parts & Supplies - New

Alternate Business Names
Automatic Transmission Exchange
Industry Tips
Auto Repair

Customer Review Rating plus BBB Rating Summary

Automatic Transmission Exchange, Inc. has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.