BBB Business Review

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This business is not BBB accredited.

Arizona Desert Star Automotive

Phone: (480) 671-4478 Fax: (480) 671-3156 1725 E. 12th Avenue, Apache Junction, AZ 85119 http://www.azdesertstar.com


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Description

This company offers automotive & truck repair services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Arizona Desert Star Automotive include:

  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Arizona Desert Star Automotive include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Arizona Desert Star Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 17, 2008 Business started: 12/23/1997 in AZ Business started locally: 12/23/1997 Business under new ownership as of: 04/01/2009 Business incorporated 03/16/2009 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gerald Carver, Member Mr. Jeff Mashlan, Member
Contact Information
Principal: Mr. Gerald Carver, Member
Business Category

Auto Repair & Service Auto Repairing - Foreign Auto Smog Inspection Brake Service Engines - Rebuild & Exchange Transmissions - Automobile Truck Repair & Service Auto Service - Specialty Parts Auto Service - Window Tinting Auto Services Engines - Gasoline Auto Lube & Oil - Mobile Auto Headlight Restoration Engines - Diesel Engines - Gas Steering Systems & Equipment Auto Air Conditioning Equipment Auto Bumpers, Guards & Grilles Auto Electric Equipment Clutches Tire Dealers Auto Air Conditioning Auto Detailing Auto Diagnostic Service Auto Electric Service

Alternate Business Names
BCM Enterprises, LLC
Industry Tips
Auto Repair
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.