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BBB Business Review

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Description

This business sells pre-owned vehicles and offers auto repair and maintenance services. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Thrifty Car Sales-Gilbert meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Thrifty Car Sales-Gilbert include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 14 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 12
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

7 Customer Reviews on Thrifty Car Sales-Gilbert
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 7

Additional Information

BBB file opened: February 10, 2003 Business started: 10/15/2002 in AZ Business under new ownership as of: 02/17/2005 Business incorporated 01/15/2002 in OK
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Motor Vehicles
1801 W. Jefferson, Phoenix AZ 85007
http://www.azdot.com
Phone Number: (602) 255-0072

Arizona Department of Financial Institutions
2910 N. 44th Street, Ste. 310, Phoenix AZ 85018
http://www.azdfi.gov
Phone Number: (602) 771-2800
Fax Number: (602) 381-1225
consumeraffairs@azdfi.gov

Type of Entity

Corporation

Business Management
Mr. Adam Goldring, President Ms. Tami Goldring, Secretary
Contact Information
Principal: Mr. Adam Goldring, President
Business Category

Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Air Conditioning Alternators & Generators - Auto Repair Auto Diagnostic Service Auto Repair & Service Brake Service Lubricating Service - Automotive Auto Parts & Supplies - Used & Rebuilt Auto Appraisers

Alternate Business Names
Broadway Enterprises Two, Inc. Thrifty Car Sales
Additional Information

This business also offers services in Spanish. 

Industry Tips
Auto Repair

Customer Review Rating plus BBB Rating Summary

Thrifty Car Sales-Gilbert has received 4.49 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.