Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tempe Chrysler Jeep Dodge Ram has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTempe Chrysler Jeep Dodge Ram

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7975 S. Autoplex Loop, Tempe, AZ 85284
    BBB File Opened:
    2/1/1963
    Years in Business:
    36
    Business Started:
    1/1/1988
    Business Started Locally:
    1/1/1988
    Business Incorporated:
    8/30/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • WJK Tempe Automotive Inc
    • The Direct Jeep/Eagle Outlet
    • Tempe KIA
    Business Management
    • Mr. Mark Koloseike, President
    • Mrs. Katelyn Hall
    Contact Information

    Principal

    • Mr. Mark Koloseike, President

    Customer Contact

    • Mrs. Katelyn Hall
    Additional Contact Information

    Fax Numbers

    • (480) 603-2597
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    35 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I am writing to urgently address a significant issue regarding the registration of the vehicle I purchased from Tempe Kia on November 24th, 2023.Despite my repeated attempts to resolve this matter directly with your dealership, I have encountered significant challenges. As of now, the temporary registration/tags provided to me upon purchase have expired, and I am unable to receive further registration for the vehicle.Upon visiting my local DMV, I was informed that the vehicle is still registered under the dealership's name, preventing me from completing the registration process independently. Subsequent visits and attempts to communicate with your financing and title and registration departments have unfortunately yielded no resolution.I have left numerous messages, visited the dealership in person, and provided my contact information to multiple individuals in your staff. Regrettably, I have not received any callbacks or assistance in addressing this critical issue.This situation has now reached a critical juncture, as I am unable to legally operate my vehicle due to the expired tags. Despite my efforts to resolve the matter without external intervention, I am left with no choice but to seek assistance from the Better Business Bureau (BBB) as this issue remains unresolved.I implore you to please prioritize this matter and provide me with a prompt resolution. My goal is to resolve this issue amicably and swiftly, and I remain hopeful that we can work together to rectify the situation.Sincerely,***********************

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bryan M

    1 star

    04/12/2024

    Bought a vehicle from Tempe Kia late last year, which was my daughter's first car purchase. I requested gap insurance through Tempe Kia Finance (**********), but later discovered it was not included. While I should have noticed this at the time, the excitement of the new car and my unwarranted trust in the Kia ******* manager led me astray. Three witnesses attest to requesting the addition, yet the ******* team at Tempe Kia did not fulfill their commitment to their client. The service is disappointing, especially considering the necessity and initial reason for requesting it: to safeguard a new car owner.This follows closely after being informed by Tempe Kia that the warranty we purchased was canceled and is not valid for maintenance. Now, we find ourselves in need of that warranty again, only to discover it was not included.I recommend either avoiding Tempe Kia altogether or implementing validation steps to prevent being treated similarly by a company that prioritizes sales over client care.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.