BBB Accredited Business since
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This business provides new and used automotive vehicles and financing services.
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A BBB Accredited Business since
BBB has determined that Chapman Ford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Chapman Ford include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 15 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||15|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Arizona Department Of Motor Vehicles
1801 W. Jefferson, Phoenix AZ 85007
Phone Number: (602) 255-0072
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. David Bower, Manager Mr. Richard Webb, Service Director
Auto Dealers - New Cars Auto Dealers - Used Cars Truck Dealers Auto Repair & Service Truck Repair & Service Truck accessories
Products & Services
Chapman Ford sells the following brand(s): Ford
Chapman Ford offers the following product(s): Automotive Accessories, Automotive Parts, Cars, New Vehicles, Pre-Owned Vehicles, SUVS, Tires, Trucks
Alternate Business NamesChapman Ford, LLC
Industry TipsAuto Repair BBB AUTO LINE
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview