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BBB Business Review

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BBB Accredited Business since

American Collision Center

Phone: (480) 968-4775 Fax: (602) 437-5466 View Additional Phone Numbers 4127 E University Dr, Phoenix, AZ 85034 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


American Collision Center Inc. specializes in all types of collision repair, including frame and unibody straightening, suspension repair and complete refinishing. We are capable of handling trucks up to three tons with either stake beds or boxes as well as foreign and domestic vehicles.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Collision Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Collision Center include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

5 Customer Reviews on American Collision Center
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: October 28, 1992 Business started: 01/01/1984 in AZ Business started locally: 01/01/1984 Business incorporated 11/26/2004 in AZ
Type of Entity


Business Management
Ms. Deanna M Bomholt, Owner Ms. Deana Nobles, Shop Manger Ms. heather huelskamp, Office Manager
Contact Information
Principal: Ms. Deanna M Bomholt, Owner
Principal: Ms. Deana Nobles, Shop Manger
Business Category

Auto Body Repair & Painting Auto Detailing Auto Seat Covers, Tops & Upholstery Auto Upholstery Cleaning Auto Service - Window Tinting Automobile Reconditioned Detailing Auto Services - Oil & Lube

Products & Services

American Collision Center sells the following brand(s): acura, bmw, audi, chevrolet, dodge, ford, honda, hyundai, kia, land rover, lexus, mazda, mercedes, mitsubishi, saturn, sikkens, subaru, suzuki , toyota, volkswagen, volvo

American Collision Center offers the following product(s): Automotive repair

Method(s) of Payment
Cash, Visa, Mastercard, Discover, WEX, Company Check 
Refund and Exchange Policy
Limited Lifetime
Alternate Business Names
American Collision Center, Inc.
Industry Tips
Auto Repair

Customer Review Rating plus BBB Rating Summary

American Collision Center has received 5 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.