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BBB Business Review

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Description

Home Video Studio ™ offers professional video production and post-production services for consumers, organizations and corporate clients, utilizing the latest in computer and video technology.

Home Video Studio ™ specializes in Video to Dvd Conversion, Video Editing, VHS to DVD Transfer, DVD and CD Duplication, Photo/Video Montages, Super 8mm, 8mm, and 16mm Film to Dvd Transfers, 35mm slide to Dvd Transfers, Video Tape Repair, Audio Tape to Cd Transfers, LP Records to Cd Transfers, Reel to Reel to Cd Transfers, and much more. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Home Video Studio - Glendale meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Home Video Studio - Glendale include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

24 Customer Reviews on Home Video Studio - Glendale
Customer Experience Total Customer Reviews
Positive Experience 24
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 24

Additional Information

BBB file opened: May 05, 2010 Business started: 06/05/2009 in AZ Business incorporated: 06/05/2009 in AZ
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Richard G. Lopez, Owner Ms. Mary Lopez, Member
Contact Information
Principal: Mr. Richard G. Lopez, Owner
Business Category

Audio-Visual Production Services Video Editing Video Production Services Video Tape Duplication Service Videotape, CD, & DVD Duplication & Transfer Services Videographers

Hours of Operation
M: 9:00 AM - 5:30 PM
T: 9:00 AM - 5:30 PM
W: 9:00 AM - 5:30 PM
Th: 9:00 AM - 5:30 PM
F: 9:00 AM - 5:30 PM
S: 9:00 AM - 5:30 PM
Su: 9:00 AM - 5:30 PM
Method(s) of Payment
All Major Credit Cards, Checks, Cash
Alternate Business Names
R & M Video Solutions, LLC

Customer Review Rating plus BBB Rating Summary

Home Video Studio - Glendale has received 5 out of 5 stars based on 24 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.