BBB Business Review

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This business is not BBB accredited.

Atomic Audio Video

Phone: (480) 809-7779 Valleywide, Phoenix, AZ 85044

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers audio and visual services under $1,000.

Provide home theater consulting, audio video service calls, custom wiring, Audio video solutions, TV wall Mounting, Surround Sound System Setup, inwall / Inceiling speaker installations, calibration of electronics and connecting WiFi apps and features consolidating electronics to work off one remote conyrol with customer education.

Not a licensed contractor !

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Atomic Audio Video include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Atomic Audio Video
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: May 07, 2013 Business started: 04/12/2012 in AZ
Type of Entity

Sole Proprietorship

Business Management
Mr. Andrew Lawhead, Owner
Contact Information
Principal: Mr. Andrew Lawhead, Owner
Business Category

Audio-Visual Consultants Television - Cable, CATV & Satellite Wire & Cable - Electric Cable TV, Internet & Telephone Installation Service Home Electronics Wire & Cable - Non-Electric Cord Sets & Cords - Electric Home Theater

Products & Services

Atomic Audio Video sells the following brand(s): KEF, Klipsch, LG, Onkyo, Onkyo Yamaha klipsch Sony , Samsung, Samsung, Sharp, Onkyo, Klipsch, KEF, Yamaha, LG & many more., Sharp, Yamaha

Atomic Audio Video offers the following product(s): Cables (HDMI, RCA, COAX, RGB), DirecTV, Speakers, Stereos, Televisions, Volume controls, Wall mounts, Wall mounts, cables (HDMI, RCA, COAX, RGB), Televisions, Stereos, Speakers, volume controls, DirecTV

Method(s) of Payment
Cash, Check or Credit

Customer Review Rating plus BBB Rating Summary

Atomic Audio Video has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.