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BBB Accredited Business since

City Maytag

Phone: (928) 855-1188 View Additional Phone Numbers 911 N. Lake Havasu Avenue #114, Lake Havasu City, AZ 86403 View Additional Email Addresses

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City Maytag Home Appliance Center offers new and used appliance sales, service, parts and leasing. Interest free financing available for new appliances and In Store Credit for used appliances.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that City Maytag meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for City Maytag include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on City Maytag
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 10, 2009 Business started: 10/14/1984 in AZ Business started locally: 10/14/1984 Business incorporated 10/14/1994 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department Of Weights & Measures
1688 W. Adams Street, Phoenix AZ 85007
Phone Number: (602) 771-4920
Fax Number: (602) 939*-8586

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity


Business Management
Ms. Julie Birchett, Director/Secretary
Contact Information
Principal: Mr. Warren Birchett, President
Business Category

Appliances - Major - Dealers Appliances - Major - Parts & Supplies Appliances - Small - Dealers Appliances - Small - Supplies & Parts Barbecue Barbecue Equipment & Supplies Compactors - Waste - Household - Dealers Dishwashing Machines - Dealers Dishwashing Machines - Supplies & Parts Garbage Disposal Equipment - Supplies & Parts Garbage Disposals - Household Microwave Ovens - Dealers Microwave Ovens - Supplies & Parts Ranges & Ovens - Dealers Ranges & Ovens - Service & Repair Ranges & Ovens - Supplies & Parts Refrigerators & Freezers - Dealers Refrigerators & Freezers - Service & Repair Refrigerators & Freezers - Supplies & Parts Appliances - Major - Rent & Lease Appliances - Major - Service & Repair Appliances - Small - Service & Repair Compactors - Waste - Service & Repair Dishwashing Machines - Service & Repair Microwave Ovens - Service & Repair Refrigerators & Freezers - Rent & Lease Washing Machines & Dryers - Service & Repair Washing Machines & Dryers - Supplies & Parts Compactors - Waste - Industrial & Commercial Laundry Equipment Appliances - Installation Appliances - Used Compactors - Waste - Supplies & Parts Range Hoods & Canopies Washing Machines & Dryers - Coin Metered Wine Storage Equipment

Products & Services

City Maytag sells the following brand(s): KitchenAid, Whirlpool, Maytag, Amana, Avanti, Danby, Crosley

City Maytag offers the following product(s): Stainless Steel, White, Black Refrigerators, Washer and Dryers (Gas & Electric) Microwaves, Ranges (Gas & Electric), Disposers, Hot water Dispensers, Dishwashers, Wall ovens, PARTS for all Brands, Laundry Soap, Afresh, Cooktop creme, Stainless cleaner, Water filters for refrigerators, Cookware, Knive Sets, Agitator Dogs, Washer belts, Drum Rollers etc.

Method(s) of Payment
Cash, Checks, Debit cards, Visa, Mastercard and Discover and Ge Financing (Interest Free Financing Program)
Refund and Exchange Policy
We offer a 90 day parts and labor warranty and if something happens we can not fix, we will exchange or give full appliance credit on your purchase towards another of like or towards a new appliance.  No cash refunds. 
Alternate Business Names
Birchett, Inc.
Industry Tips
Mold in the Environment

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.