BBB Business Review

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This business is not BBB accredited.

Southwest Ammunition

Phone: (480) 302-2233 Valleywide, Mesa, AZ 85215 http://www.southwestammunition.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers ammunition manufacturing services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Southwest Ammunition include:

  • 21 complaint(s) filed against business
  • Failure to respond to 9 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Factors that raised the rating for Southwest Ammunition include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 16 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 16
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Southwest Ammunition
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: December 10, 2012 Business started: 04/11/2005 in AZ Business incorporated 04/11/2005 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau Of Alcohol Tobacco & Firearms
201 E. Washington Street, Ste. 940, Phoenix AZ 85004
http://www.atfonline.gov
Phone Number: (602) 776-5480
Fax Number: (602) 776-5429
PhoenixDiv@atf.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Zachary E. Proctor, Member Mr. Michael S. Probst, Member
Contact Information
Customer Contact: Mr. Michael S. Probst, Member
Principal: Mr. Zachary E. Proctor, Member
Business Category

Ammunition Ammunition & Reload Equipment & Supplies Ammunition Reloading

Alternate Business Names
Southwest Ammunition, LLC

Customer Review Rating plus BBB Rating Summary

Southwest Ammunition has received 1.66 out of 5 stars based on 2 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.