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BBB Accredited Business since

Wolff Mechanical, Inc.

Phone: (480) 968-8208 Fax: (480) 968-8229 1701 S. Indian Bend Road, Tempe, AZ 85281 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business provides air conditioning and heating services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wolff Mechanical, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wolff Mechanical, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Wolff Mechanical, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: March 24, 1992 Business started: 05/01/1990 in AZ Business incorporated 02/01/1991 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity


Business Management
Ms. Lisa J. Wolff, Vice President Mr. Wayne Lehrkamp, Service Manager Mr. Martin J. Wolff, President
Contact Information
Principal: Ms. Lisa J. Wolff, Vice President
Business Category

Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Water Heaters - Repairing Heating & Air Conditioning Heat Exchangers Thermostats Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Humidifying Apparatus Air Balancing

Products & Services

Wolff Mechanical, Inc. sells the following brand(s): All brands of hvac equipment, Amana, Bryant, Carrier, Daikin, Echo, GE, Gibson, Honeywell, Lennox, Maytag, Nest, Omni duct, Rheem, Ruud, Solar cool, sun source, Trane, Westinghouse, York

Wolff Mechanical, Inc. offers the following product(s): aeroseal, Aeroseal, air cleaners, air conditioner, Atmos Air, becka systems, cleaneffects, controls, crane, designer grills, duct design, repair and replacement, duct omini duct, electric heat, Electric water heater, electronic air cleaners, energy analysis, fans, filters, floor grills, furnaces, gas heat, Gas water heaters, heat load calculations, heatpump, humidifiers, misters, package units, patio heaters, registers, return air, sheetmetal , solar assisted air conditioning units, solar assisted heat pumps, solar PV, solar water heater, space cooler, space heater, split systems, tankless water heaters, thermostats

Method(s) of Payment
Cash, Check, Mastercard, Visa, American Express, Discover, Financing available oac
All service/repair calls are COD

Refund and Exchange Policy
Manufacturers warranty up to 12 years  

1 year warranty on all repair parts

2 year warranty on workmanship

Wolff Mechanical, owned by the Wolff family for over 25 years, prides its self on working with customers for solutions whether the system is brand new or 10 years old, we stand behind our work and treat our customers in a fair and ethical manner. 
Industry Tips
AC Maintenance Contract or No Maintenance Contract? Air Conditioning; Find a Trustworthy Company While Avoiding the Heat

Customer Review Rating plus BBB Rating Summary

Wolff Mechanical, Inc. has received 4.67 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.