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BBB Business Review

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BBB Accredited Business since

Velocity Mechanical, LLC

Phone: (480) 688-7078 PO Box 14552, Mesa, AZ 85216 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers residential and commercial HVAC service, maintenance and installations.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Velocity Mechanical, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Velocity Mechanical, LLC include:

  • Length of time business has been operating

Factors that raised the rating for Velocity Mechanical, LLC include:

  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Velocity Mechanical, LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: May 29, 2014 Business started: 05/15/2013 in AZ Business incorporated 05/15/2013 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Amber M. Aubuchon, Member Mr. Troy M. Aubuchon, Member
Contact Information
Principal: Ms. Amber M. Aubuchon, Member
Principal: Mr. Troy M. Aubuchon, Member
Business Category

Air Conditioning Contractors & Systems Mechanical Contractors Ventilating Contractors Heating & Air Conditioning Air Conditioning Equipment - Room Units Refrigerators & Freezers - Service & Repair Air Conditioning Repair Air Conditioning Systems - Cleaning Ventilating Systems - Cleaning Air Purifying & Cleaning Systems & Equipment Compressors Refrigeration Equipment - Commercial - Sales & Service Air conditioning & Heating Contractors - Commercial Air conditioning & Heating Contractors - Residential Evaporative Coolers - Sales & Service Air Quality Service Radiant Heating Air Balancing

Products & Services

Velocity Mechanical, LLC sells the following brand(s): Carrier, Day and Night,, York,, Goodman,, Trane,

Velocity Mechanical, LLC offers the following product(s): Air Conditioning Units , Attic Exhaust fans , Commercial Exhaust Equipment , Evaporative Coolers, Parts and Service of Existing Equipment

Method(s) of Payment
Cash, Check, Visa, MasterCard, Amex
Refund and Exchange Policy
Warranty Velocity Mechanical warrants all supplied parts or components supplied hereunder to be free from defects in workmanship and materials for a period of one (1) year from date of new equipment installations. Following Velocity Mechanical’s warranty terms any remaining manufacture warranty will be applied to any parts, components or new equipment revealed defective.  Manufactures warranty does not include removal and reinstallation of any equipment or materials repaired or replaced, therefore Client shall be responsible for labor and additional material expense at current labor rate. Velocity Mechanical exercises the option to replace, repair, or issue client credit for part/s deemed defective, or undamaged components distressed by abuse or chemical exposure.  Warranty service does not include maintenance items such as mechanical equipment filter/s or fuses and no items in relation to structure’s electrical, plumbing, and building components. Claims of defective workmanship shall be provided in writing to Velocity Mechanical. ?
Service Area
East Valley.
Industry Tips
AC Maintenance Contract or No Maintenance Contract? Air Conditioning; Find a Trustworthy Company While Avoiding the Heat

Customer Review Rating plus BBB Rating Summary

Velocity Mechanical, LLC has received 4.77 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.