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BBB Accredited Business since


Phone: (480) 969-7500 Fax: (480) 969-7504 2323 E Magnolia St Ste 124, Phoenix, AZ 85034 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business provides full service for air conditioning, heating and home performance: 

- A/C - Heater replacement

- A/C - Heater maintenance

- A/C - Heater repair

- $99 Home Performance Audits

- Home performance improvements such as duct work, insulation, house sealing, etc.  

- New construction HVAC services

- Mechanical design services

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that REEis meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

37 Customer Reviews on REEis
Customer Experience Total Customer Reviews
Positive Experience 35
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 37

Additional Information

BBB file opened: December 04, 2009 Business started: 03/03/2009 in AZ Business incorporated 03/03/2009 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity


Business Management
Mr. Todd Alan Russo, Director Mr. Jeff Carmichael, Associate
Contact Information
Customer Contact: Mr. Jeff Carmichael, Associate
Principal: Mr. Todd Alan Russo, Director
Business Category

Air Conditioning Contractors & Systems Heat Pumps Heating & Air Conditioning Heat Exchangers Air Conditioning Equipment - Room Units Energy Conservation Products & Services Air Conditioning Repair Air conditioning & Heating Contractors - Commercial Air conditioning & Heating Contractors - Residential Air Balancing

Products & Services

REEis sells the following brand(s): Fujistu, Fujistu, Goodman, Goodman, Rheem, Rheem, Trane, Trane

REEis offers the following product(s): Air flow & duct system improvements , Air flow & duct system improvements , Building Envelope Sealing, Duct Sealing, Energy Efficient CFL Lighting, Heating & air conditioning systems, Heating & air conditioning systems, HVAC system tune-up, replacement and repair, Insulation, Window and Door weatherization

Refund and Exchange Policy
REEIS offers a guaranteed solutions and a value guarantee.  Please see our website for further details.  
Industry Tips
AC Maintenance Contract or No Maintenance Contract? Air Conditioning; Find a Trustworthy Company While Avoiding the Heat

Customer Review Rating plus BBB Rating Summary

REEis has received 4.93 out of 5 stars based on 37 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.