Find us on Google+
Text Sizesmall medium large

BBB Accredited Business since

Hobaica Services, Inc.

Phone: (602) 995-0387 Fax: (602) 995-0271 10636 N Cave Creek Rd, Phoenix, AZ 85020 View Additional Email Addresses http://www.winemastersbyhobaica.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Residential & Commercial Cooling, Heating, Refrigeration, Wine Cellars, Solar Hot Water , Energy Audits, Home Performance Installation & Service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hobaica Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hobaica Services, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

112 Customer Reviews on Hobaica Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 112
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 112

Additional Information

BBB file opened: September 01, 1970 Business started: 01/01/1952 in AZ Business started locally: 01/01/1952 Business incorporated 08/14/1989 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
http://www.azroc.gov
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity

S-Corp

Business Management
Mr. Louis Hobaica Sr., President Mr. Paul J. Hobaica, President Mrs. Tina Martinez, Customer Service Manager
Contact Information
Customer Contact: Mrs. Tina Martinez, Customer Service Manager
Business Category

Air Conditioning Contractors & Systems Heating Contractors Heating & Air Conditioning Wholesalers & Distributors Air Conditioning Repair Refrigeration Equipment - Commercial - Sales & Service Wine Cellars Solar Energy System Design & Installation

Products & Services

Hobaica Services, Inc. sells the following brand(s): Lennox, Lennox, Rheem, Trane, Trane

Method(s) of Payment

Mastercard
Visa
Discover

American Express

Refund and Exchange Policy
100% satisfaction guaranteed
Industry Tips
AC Maintenance Contract or No Maintenance Contract? Air Conditioning; Find a Trustworthy Company While Avoiding the Heat Avoiding Telemarketing Fraud Energy Audit Solar Energy

Customer Review Rating plus BBB Rating Summary

Hobaica Services, Inc. has received 5 out of 5 stars based on 112 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.