BBB Accredited Business sinceAdditional Locations
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This company offers heating & air conditioning and plumbing services.
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A BBB Accredited Business since
BBB has determined that Ace Home Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Ace Home Services include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 30 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||30|
Additional Complaint Information
As of January 2008, this company is under new ownership. The previous company name, Ace Air Conditioning, was changed and incorporated as Cool Ace Air, LLC.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||94|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Kj Jin, Director of Operations Mr. Kwan S. Jin, Member Ms. Becky Gaxiola, Office Manager
Related BusinessesProFab Metal Werkz
Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Plumbers Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Heating & Air Conditioning Heating Equipment & Systems Cleaning & Repair Refrigeration Equipment - Commercial - Sales & Service Air conditioning & Heating Contractors - Commercial Air conditioning & Heating Contractors - Residential Contractor - Water Conditioning Evaporative Coolers - Sales & Service Water & Sewer Line Protection Water Leak Detection Plumbing - Renovation & Repair
Products & Services
Ace Home Services sells the following brand(s): Bryant, Carrier, Day & Night, Payne
Hours of Operation
|recently moved to a new location|
Method(s) of Payment
Visa, MasterCard, Discover, American Express
Alternate Business NamesAce Home Services, LLC Cool Ace Air Cool Ace Air, LLC
Industry TipsAC Maintenance Contract or No Maintenance Contract? Air Conditioning; Find a Trustworthy Company While Avoiding the Heat Transient Contractors
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview