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This business provides air conditioning and heating services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AccuTemp Refrigeration, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AccuTemp Refrigeration, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AccuTemp Refrigeration, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 1981 Business started: 06/01/1981 in AZ Business started locally: 06/01/1981 Business incorporated 09/02/1988 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105, Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599

Type of Entity


Business Management
Mr. Bill M. Murley Jr., President Mr. David Bird, Sales Manager Mrs. Cathy Murley, Vice President Mr. Joey Murley, General Manager
Contact Information
Principal: Mr. Bill M. Murley Jr., President
Customer Contact: Mr. Joey Murley, General Manager
Business Category

Air Conditioning Contractors & Systems Heating & Air Conditioning Air Conditioning Repair Refrigeration Equipment - Commercial - Sales & Service Air conditioning & Heating Contractors - Commercial Air conditioning & Heating Contractors - Residential Air Balancing

Products & Services

AccuTemp Refrigeration, Inc. sells the following brand(s): All major brands.

AccuTemp Refrigeration, Inc. offers the following product(s): All major brands of a/c and heating equipment., All major types of refrigeration/resturant equipment.

Refund and Exchange Policy
Dependant upon manufacturer warranty for products and services. 100% customer satisfaction guarantee.
Industry Tips
AC Maintenance Contract or No Maintenance Contract? Air Conditioning; Find a Trustworthy Company While Avoiding the Heat

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.