BBB Business Review
This Business is not BBB accredited
Phone: (602) 400-1080 PO Box 83593, Phoenix, AZ 85071
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This company offers residential heating & air conditioning services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for AC Men include:
- 1 complaint(s) filed against business that were not resolved
- Failure to have a required competency license
- Government action(s) against the business
Factors that raised the rating for AC Men include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Arizona Registrar of Contractors
1700 W. Washington Street #105, Phoenix AZ 85007
Phone Number: 602.542.1525
Fax Number: 602.542.1599
On 2/4/2014 BBB confirmed that Arizona Registrar of Contractors revoked the license of AC Men.
Type of Entity
Business ManagementMr. Mark D. Rivera, President
Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Water Heaters - Repairing Heating & Air Conditioning Cooling Towers Thermostats Water Coolers Air Conditioning Equipment - Room Units Appliances - Major - Parts & Supplies Refrigerators & Freezers - Service & Repair Air Conditioning Repair Air Conditioning Systems - Cleaning Appliances - Major - Service & Repair Duct Cleaning Heating Equipment & Systems Cleaning & Repair Restaurant Equipment - Repair & Service Chillers - Liquid Evaporating Apparatus Refrigeration Equipment - Commercial - Sales & Service Geothermal Heating & Cooling Air Balancing
Products & Services
AC Men sells the following brand(s): AMANA , CARRIER , COLD DRAFT , CORNEILUS , GOODMAN , HOSHIZAKI , ICE O MATIC , LENNOX, MANITOWOC , NORLAKE , REFRIGERATION , REVCO , RHEEM , RUUD , SCOTSMAN , SUBZERO , TRANE , TRUE , WOLF , YORK
AC Men offers the following product(s): AUTHORIZED AIR CONDITIONING, commercial APPLIANCE , Ice machine systems , REFRIGERATION
Method(s) of PaymentCHECK CASH VISA MC DICOVER terms /wait for payment at closing ( A/C replacments)
Networking / Trade / Barter services commercial only for hotel, motel, restaurants, dry goods, appliances, electronics, construction, etc.
Refund and Exchange Policy100% refund by or before 48hrs after signing contract or agreement. 75% refund (25% restocking charge envoked after 48hrs after signing contract or agreement.)
$0 refund once equipment is installed or work has commenced.