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Find a Location

Nextcare Urgent Care has 81 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nextcare Urgent Care

      2550 N Thunderbird Cir Ste 303 Mesa, AZ 85215-1219

    • Nextcare Urgent Care

      2080 W. Southern Avenue #A-1 Apache Junction, AZ 85120-7455

    • Nextcare Urgent Care

      600 S Dobson Rd Chandler, AZ 85224-5678

    • Nextcare Urgent Care

      1066 N Power Rd Ste 101 Mesa, AZ 85205-5709

    • Nextcare Urgent Care

      3130 E Baseline Rd Ste 105 Mesa, AZ 85204-7290

    Business ProfileforNextcare Urgent Care

    Urgent Care Clinic
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 47 Customer Reviews

    Customer Complaints

    89 complaints closed in last 3 years

    41 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers medical services to individuals and families.

    Business Details

    This is a multi-location business.

    Find a Location

    Nextcare Urgent Care has 81 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nextcare Urgent Care

        2550 N Thunderbird Cir Ste 303 Mesa, AZ 85215-1219

      • Nextcare Urgent Care

        2080 W. Southern Avenue #A-1 Apache Junction, AZ 85120-7455

      • Nextcare Urgent Care

        600 S Dobson Rd Chandler, AZ 85224-5678

      • Nextcare Urgent Care

        1066 N Power Rd Ste 101 Mesa, AZ 85205-5709

      • Nextcare Urgent Care

        3130 E Baseline Rd Ste 105 Mesa, AZ 85204-7290

      Headquarters
      2550 N Thunderbird Cir Ste 303, Mesa, AZ 85215-1219
      BBB File Opened:
      5/8/2006
      Years in Business:
      31
      Business Started:
      1/1/1993
      Business Started Locally:
      1/1/1993
      Business Incorporated:
      1/1/1993
      Type of Entity:
      Corporation
      Alternate Business Name
      • Find Urgent Care
      • Healthreach
      • Next Care
      Business Management
      • Mr. John Julian, CEO
      • Ms. Ronnie Ham, Patient Liason Coordinator
      • Ms. Jennifer VanAntwerp, Director of Marketing & Communications
      Contact Information

      Principal

      • Mr. John Julian, CEO

      Customer Contact

      • Ms. Ronnie Ham, Patient Liason Coordinator
      Additional Contact Information

      Fax Numbers

      • (480) 924-8399
        Primary Fax

      Phone Numbers

      Customer Complaints

      89 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On Feb 2nd I called the clinic asking how much a Covid test would be from my local Nextcare. I was told the test would be $65, so I showed up and was given a virtual exam for the test. I was once again told the amount that I owed was $65 by the receptionist. I PAID the $65 and was discharged from the clinic. One week later I received a bill in the mail for $440. Again, I was told I ONLY owed $65 so this amount was quite a shock. I had called in and raised a billing dispute and on Feb 19th. on March 13th (23 days later), I was told the charges were valid. I raised a second dispute immediately after as I felt this was unfair. I paid what I was TOLD I owed $65, I shouldn't have owed more. March 14th I received another call stating I only owed $75 now. But, again, I was TOLD I would only owe $65, and I PAID that amount already. I continued to push back on this issue. March 18th I received another call, this time I was told the balance was cleared in its entirety, that I no longer owed anything. However, today, March 22 (4 days later), I get ANOTHER call to set up a payment plan for $75 that they say I still owe. You can see my confusion and anger at this situation. I have been told I owed $65 at the start of this all and I paid that amount and I have now been told I owed $0. Someone isn't doing their job correctly over there and I have been LIED to multiple times now. I don't want to owe ANYTHING further. I already PAID $65, it isn't my fault no one can be HONEST or write the notes down in my account properly! I have paid what I was TOLD and now I'm being treated like a thieving villian. I want to put this behind me already. Clear my balance.
      Read More

      Customer Reviews

      47 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amanda R

      1 star

      04/06/2024

      Worse care ever gave three prescriptions that my insurance did not cover after calling back four times to request prescriptions transferred because they sent it to the wrong pharmacy and then finding out that my insurance wont even cover these prescriptions and calling back to beg them to help me, all I got was someone yelling at me and screaming at me. So I hung up and I just received a call back from someone angrily talking to me about how I hung up. I informed them to never call me again. Do not waste your time.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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