BBB Accredited Business sinceAdditional Locations
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This company offers car rentals and related services.
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A BBB Accredited Business since
BBB has determined that National Car Rental/Alamo Rent A Car meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for National Car Rental/Alamo Rent A Car include:
- 23 complaint(s) filed against business
Factors that raised the rating for National Car Rental/Alamo Rent A Car include:
- Length of time business has been operating
- Response to 23 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||23|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||16|
Type of Entity
Business ManagementMichele Puntillo, Executive Assistant Conny Giatroudakis , Administrative Manager Mr. Kevin Johnson, Airport Manager Mr. Bill Loebeck, President Mr. Mike Rollins, General Manager
Auto Renting & Leasing
Alternate Business NamesAlamo Car Rental Alamo Rent A Car Steward Ventures, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview