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BBB Accredited Business since 01/02/1959

CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd.

Phone: (613) 820-1890Fax: (613) 820-4646View Additional Phone Numbers2151 Thurston Drive, OttawaON K1G 6C9

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Description

CAA North & East Ontario is a not for profit automobile club serving Members in Ontario ranging from such districts as Sudbury, Timiskaming, Kenora, Rainy River, and Thunder Bay to the regional municipality of Ottawa.

BBB Accreditation

A BBB Accredited Business since 01/02/1959

BBB has determined that CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on CAA North & East Ontario \ CAA Travel Agency (NEO) Ltd.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/02/1959Business started: 01/01/1907
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Travel Industry Council of Ontario
2700 Matheson Blvd., East, Suite 402, West Tower
Mississauga, ON L4W 4V9
(888) 451-8426
http://www.tico.ca

Type of Entity

Corporation

Incorporated: October 1996, ON

Number of Employees

145

Business Category

Road Service - Automotive, Travel Agencies & Bureaus

Products & Services

Delivers unequalled value in the areas of automotive, membership, travel and insurance. Conducts business in a progressive, professional and efficient manner take up advocacy issues and offer an array of savings in supporting objectives of the CAA.

Hours of Operation
Mon: 9:00 am to 6:00 pmTue: 9:00 am to 6:00 pmWed: 9:00 am to 6:00 pmThu: 9:00 am to 6:00 pmFri: 9:00 am to 6:00 pmSat: 10:00 am to 4:00 pmSun: Closed
Refund and Exchange Policy

Within 30 days of joining or renewing, you may cancel your membership and the full membership premium less any incurred costs will be refunded. There is no refund of membership fees after 30 days of the annual expiry date on active memberships.

Service Area

Northern & Eastern Ontario

Alternate Business Names
Ontario Motor League, 1193751 Canada Inc., 1364546 Canada Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.