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Find a Location

Minto Communities Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMinto Communities Inc.

    Real Estate Development
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/9/1959

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    180 Kent St Suite 200, Ottawa, ON K1P 0B6
    BBB File Opened:
    1/9/1959
    Years in Business:
    68
    Business Started:
    15/5/1955
    Accredited Since:
    1/9/1959
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 38566 for this business, issued by Tarion Warranty Corporation

    These agencies may include:

    Tarion Warranty Corporation

    1145 Hunt Club Road

    Ottawa ON K1V 0

    877-9827466

    BBB records show a license number of 1750796 for this business, issued by Oncorp Direct Inc.

    These agencies may include:

    Oncorp Direct Inc.

    1033 Bay Street, Suite 313

    Toronto ON M5S 3

    800-4617772

    Type of Entity:
    Corporation
    Number of Employees:
    201
    Alternate Business Name
    • Minto Communities Management Inc.
    Related Businesses
    Business Management
    • Mr. Jacques Brisson, Vice President of Construction
    • Mr. Micheal Waters, CEO
    • General Manager
    • Sean Macfarlane, Vice President of Low Rise Construction
    Contact Information

    Principal

    • Mr. Jacques Brisson, Vice President of Construction

    Customer Contact

    • General Manager
    Additional Contact Information

    Fax Numbers

    • (613) 782-2255
      Primary Fax

    Email Addresses

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hi There, Hope all is well. We are writing to inform you the twisted tactics that Minto developers are taking to mitigate their lost due to their negligence by not having any security onsite. As you might be aware of the recent Avalon Visto explosion in Feb 2023. As per news reports: The blast was so intense. People from all over the east end felt it,” ***** said. Another indication of how powerful the blast was is that an earthquake monitor detected what it called a seismic event as far away as Carleton Place, around 70 km away. Ottawa police A/Insp. *** **** did not provide specifics on the number of people evacuated or how many home. here have been reports the blast was felt and heard even farther afield. ******* ***** in Chapel Hill South about five kilometres from the blast zone, said he felt his house shake. "Minto has previously declined to answer whether the construction site had security before the blast, citing the ongoing court case against ******. The fire department documents don't mention any pre-existing on-site security at the time of the explosion.A month after the explosion, two ******* ******** cars stood watch over the Avalon Vista entrance.****** *******, the owner of ******* ********, said his firm was hired by a company named ******* to provide security at the site beginning the day of the explosion through late April.******* directed questions about security to Minto. "Unfortunately, we are unable to provide further details at this time as this is a legal matter in the hands of authorities," Minto said Friday in an emailed statement.****** is scheduled to return to court on Wednesday" I went to meet the Minto rep on June 27 2023 for the pre-delivery orientation and was given a third party inspection report that only states a visual inspection was done and it is in the inspectors opinion that it is safe to enter the property for further full inspection(when asked for the full inspection report), minto stated any future damage should be covered under the Tarion 7 years warranty. How would I know what sort of damages the foundation sustained and to any other structure of the home. My home is a couple of hundred meters from the blast and the blast could be felt 70km away, I am sure I would be facing issues with the property in the near future. The visual inspection report was dated Feb 2023, why is it being handed to me only now a week prior to closing? Where is the full report? Why wasn’t a full third party report done as per earlier report? From the news report, we can gather Minto has failed to provide adequate security which could have avoided the explosion. The Minto rep told me to hand the report to the solicitor as I would need to fully disclosure about the explosion to any future buyer. In otherwords, the property now has a stigma which would limit the potential future buyers. The subject property was appraised at $886k and the purchase price is $881,xxx, we have a mortgage in place but we would not want to close the deal due to the stigma of the blast site and we do not feel safe and god knows what future damages I would be facing as it would take a couple of years for the house to settle and for any damage to appear after the warranty. The developer’s solicitors now stated they would be forfeiting our $70k deposit and could face further legal consequences. This clearly shows how brutal Minto can get furthermore due to their negligence for not safeguarding my investment, forcing us to close on a property that has a stigma, no full third party inspection report that was produced since there is a material change in the contract. The property has a stigma and I would need to fully disclosure about the explosion to future buyers. I am basically buying a property that might have problems in the near future.
    Read More

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sue S

    1 star

    20/03/2024

    Minto recently showed themselves to be a very heavy handed employer. A very well liked live in Superintendent in a high rise rental building, was fired with no notice and given one week to vacate his apt...in March!Minto failed to follow established Human Resource protocol, failed to proceed through ascending disciplinary levels prior to termination, and failed to offer professional counselling to address any root cause of the supposed offenses...Unprofessional, inhumane and outright bullies! I sure wouldn't count on them being principled builders of new homes!

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