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          CLV Group Inc. has 1 locations, listed below.

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            Business ProfileforCLV Group Inc.

            Property Management
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.56/5stars

            Average of 50 Customer Reviews

            Customer Complaints

            25 complaints closed in last 3 years

            11 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/8/1971

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            1/1/1971
            Years in Business:
            55
            Business Started:
            1/1/1969
            Accredited Since:
            1/8/1971
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 10883 for this business, issued by Financial Services Commission of Ontario

            These agencies may include:

            Financial Services Commission of Ontario

            5160 Yonge Street, P.O. Box 85

            North York ON M2N 6

            800-6680128

            http://www.fsco.gov.on.ca

            Type of Entity:
            Corporation
            Number of Employees:
            7
            Business Management
            • Mr. Mike McGahan, President
            • Roseanne MacDonald-Holtman, Customer Relations Manager
            Contact Information

            Principal

            • Mr. Mike McGahan, President
            • Roseanne MacDonald-Holtman, Customer Relations Manager

            Customer Contact

            • Roseanne MacDonald-Holtman, Customer Relations Manager
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            25 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            21/07/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            July 13, 2023 After visiting apartment rentals of the CLV Group in Oakville, I put through an Application online for *** ***** ****** **** ***. I had to make a deposit of the full month's rent plus parking for this unit , $2864 on my credit card before proceeding with this Application. On page 4 there was a glitch which did not allow me to "continue" online. In the afternoon I contacted administration to notify them of this problem. The rental agent contacted me and filled the missing information at her end. I never received a copy of this completed application. On July 17, I decided not to pursue the Application for rental. I wrote the following: "Unfortunately I cannot move forward with the application for lease of *** ***** ****** **** ***. After sleeping over this difficult decision I realize that my income is not enough... Would you kindly help me with the process of retrieving the deposit that was needed to make this application. Their response: We are disappointed to hear that you will not be moving into your new home as of July 28th, 2023. To mitigate any loss, we have immediately notified our Community Leasing Agents of this availability. Our focused team will make every attempt to re-rent your home for July 28th, 2023.If successful in re-renting the suite, you will be charged a pro-rated amount for the number of days you would be responsible for, plus an administration fee of $300.00 which we charge to have the agent work to try to re-rent the suite. Any remaining deposit will be refunded to you. Should the suite not be re-rented, you will be held liable for any loss in revenue. I have emailed and spoken to the Hamilton-admin office and the Oakville-admin office. I have requested a full refund. CLV considers this Application as a binding contract. I NEVER SIGNED A LEASE. An application cannot be legally considered a binding contract. I am requesting a full refund.
            Read More

            Customer Reviews

            50 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            joseph r

            24/02/2024

            its been 6 months now at ******************** and where still dealing with no heat at night and every day no hot water and i meen day after day .What the worse part is .No one is doing anything about it.So crazy. Who wants to wa it every day to do dishes or wait to take a shower.I no one to move to this building ..

            CLV Group Inc. Response

            27/02/2024

            Hi ******,We apologize for the inconvenience you experienced. We are actively working to resolve these issues and are awaiting a necessary part. Please rest assured that there is heat and hot water available. Our team responds promptly to all maintenance concerns. For future feedback, please contact us at ***************************************** Thank you for your patience and understanding.Sincerely,

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

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