Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bush Animal Hospital has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBush Animal Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2415 Oakmont Way, Eugene, OR 97401-6460
    BBB File Opened:
    2/5/2007
    Years in Business:
    46
    Business Started:
    1/1/1978
    Business Started Locally:
    1/1/1978
    Type of Entity:
    Corporation
    Alternate Business Name
    • National Veterinary Associates
    Additional Contact Information

    Fax Numbers

    • (541) 342-5559
      Other Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I contacted Bush animal hospital during the last week of January 2022 to make an appointment for my dog for a Travel Health Certificate that is required by the airlines. The appointment was set about six weeks out on march 8th at 8:50am. I was quoted $85 for the certificate. This was a bit higher then what my Alaska Vet charged me in November to travel south. Her charge was $60 but it was close so I didnt worry about it. After the appointment at Bush Animal Hospital the girl at the front desk said the charge was $***.34. I questioned it and she went into the back room and came back and said the $***.34 was correct. I could have refused to pay but we had a plane to catch at 5;30pm that day and I didnt want to risk somehow having the travel certificate revoked. There is a shortage of vets now and you cant make non emergency appointments without waiting 4-5 weeks. I didnt want to miss my flight, so I decided to deal with it after I travelled. I called Bush Animal Hospital and said I was inquiring about the charges, ***** put me on the phone with one of the doctors. I explained the situation, and even told him that my vet only charged $60 and the vet near ****, Willakenzie Animal Hospital, had just informed me they charge $34.50. #***.34 was excessive and it was not what I was quoted. The doctor told me that their prices have taken a long time to evolve to where they are and if I didnt like them then I was free to bring my dog to the other vet. WOW. I ended the conversation without telling him what I thought of that reply. So I was grossly overcharged with no way to remedy without sitting in ****** ****** for 5 weeks waiting for another vet appointment and risking having law enforcement called on me for refusing to pay.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.