This business is not BBB accredited.Additional Locations
Fax: (888) 395-7276 View Additional Phone Numbers 14525 SW Millikan Way Pmb 17820, Beaverton, OR 97005 ! Universal Timeshare Sales Associates is Believed to Be Out of Business !
BBB Business Reviews may not be reproduced for sales or promotional purposes.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||10|
Additional Complaint Information
On April 25, 2013, BBB recognized a pattern of complaints from consumers regarding contract, service and customer service issues. Consumers allege Universal Timeshare Sales Associates contacts them and states there is a buyer interested in purchasing their timeshare. Consumers claim in order to complete the transaction, the company asks for money up front to cover a presentation fee, ranging from $1,100 to $2,200; this initial payment is charged to the consumer's credit card. Consumers claim they are also charged an international fee, which they were not previously made aware of. Consumers also allege after paying the fee, the company advises them it will take 90 days for the deal to close; however, long after the 90-day period has passed, the company requests the consumers send more money via Western Union. Consumers claim after making the additional payment, the deal still does not close, sometimes even after more than a year has passed. Consumers further allege the company is unresponsive to requests for assistance.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Oregon Secretary of State
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200
BBB confirmed that Universal Timeshare Sales Associates had not obtained a necessary license from Oregon Secretary of State.
Type of Entity
Business ManagementMr. Travis Whitten, Owner
Timeshare Resale and Rental Marketing Marketing Programs & Services Timeshare Companies
Alternate Business NamesU T S A
According to information in BBB files, the address from which Universal Timeshare Sales Associates operates is known as a mail drop. BBB is unaware of a physical location from which the company operates.