BBB Business Review
BBB Accredited Business since 05/05/2008
Charter Communications Inc
Find a Location(360) 828-6700View Additional Phone Numbers926 S Grape St, Medford, OR 97501www.charter.comView Additional Web Addresses
View BBB Rating for Charter Communications Inc.'s headquarters.
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Description
This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone services.
BBB Accreditation
A BBB Accredited Business since 05/05/2008
BBB has determined that Charter Communications Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
All Locations are BBB Accredited
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BBB Complaint Information
Find aggregate BBB complaint information for Charter Communications Inc.. BBB located in Saint Louis, MO has the full report as that BBB handles all complaints for Charter Communications Inc..
Additional Information
topType of Entity
Corporation
Incorporated: November 1999, MT
Contact Information
Principal: Mr Neil Smit (President & CEO)Business Category
Television - Cable, CATV & Satellite, Telephone Communications, Internet Access Provider, Telephone & Television Cable Contractors
Industry Tips
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Map & Directions
Map & Directions
Address for Charter Communications Inc
926 S Grape St
Medford, OR 97501
Find a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Charter Communications Inc is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (541) 882-5533 (Disconnected)
- (541) 476-6606 (Disconnected)
- (541) 888-5561 (Disconnected)
- (541) 963-4189 (Disconnected)
- (866) 731-5420
- (503) 325-6114 (Disconnected)
- (314) 543-2215
- (310) 971-4205
Additional Fax Numbers
- (360) 828-6790
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Television - Cable, CATV & Satellite
Beware of Fraudulent International Phone CallsChanging Wireless Carriers? You Can Now Keep the Same Number
HDTV Brings New Meaning to TV Watching
Phone Leasing
Prepaid Cell Phone Services
Protecting Your Long Distance Service
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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