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BBB Business Review

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BBB Accredited Business since

Water Works Spas

Additional Locations

Phone: (541) 593-2148 View Additional Phone Numbers 56825 Venture Ln Ste 106, Sunriver, OR 97707 http://www.waterworksspas.net


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Description

This company offers the sale, service and installation of hot tubs, spas and accessories, as well as selling new caldera spas,various used spas, a full selection of water-care chemicals and hot tub accessories, spa covers/cover lifts, steps, and various hot tub component parts and filters. Full service repair shop.They provide monthly service programs for rental/residential home owners in the Central Oregon Area. They can provide estimates on deck carpentry.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Water Works Spas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Water Works Spas include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Water Works Spas
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 01, 1998 Business started: 01/01/1988 Business started locally: 01/01/1988 Business incorporated 09/28/1987 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Construction Contractors Board
700 Summer St NE Ste 300, Salem OR 97301
http://www.oregon.gov/ccb
Phone Number: (503) 378-4621
ccb.info@state.or.us

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Mr. Scott O'Neill, Owner
Contact Information
Principal: Mr. Scott O'Neill, Owner
Business Category

Spas & Hot Tubs - Dealers Spas & Hot Tubs - Service & Repair Spas & Hot Tubs - Supplies & Parts

Refund and Exchange Policy
All new CALDERA SPAS come with limited warranties. Parts that are D.O.A will be replaced pending verification. Used chemicals will not be refunded, but may be replaced in certain circumstances. Refunds will not be issued in cases of user-end damage or failure to follow instructions. We are happy to discuss any problems and strive for solutions that are favorable to both our clients and ourselves.
Service Area
Central Oregon, Bend, Sunriver, Crosswater, Redmond, Sisters, Lapine
Alternate Business Names
Hydro Systems Inc
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.