Business ProfileforMt. Hood Meadows Ski Resort

I purchased a Spring season pass using their website. On March 12, I received an email from Mt. Hood Meadows stating, "We are reaching out to inform you that some customer credit/debit card data may have been compromised for purchases made in late February and early March, 2023, through our website (SkiHood.com). As a precaution we are notifying all customers who purchased on Skihood.com going back to February 1, 2023, and outlining some steps you can take to help protect yourself. We sincerely apologize for any inconvenience or concern this may cause you." Shortly after that, someone was able to change the email address and home address on my credit card account. Thankfully, Citibank fraud department prevented any fraudulent charges from occurring. I contacted Meadows to request compensation for the inconvenience as I had to cancel the card, which I use for all my recurring charges. This resulted in a significant effort to update those accounts. Their response on March 20 said, "Thank you for your response to our notification email regarding a possible cyber security incident with our online store. We have mitigated the issue and are continuing an investigation to determine who was impacted. Upon completion of the investigation affected individuals will be provided notice letters and information regarding credit monitoring services. We are sorry for any inconvenience or concern this event may have caused." I don't need credit monitoring. I already have it. Since then, I have not received any updates.