BBB Accredited Business since 11/10/2010
Straight Line Siding & Construction Inc
Phone: (360) 773-5929Fax: (360) 718-8756
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|06/27/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Improper or inferior repair
Complaint: Straight Line sided my home in Ridgefield, Washington. Soon after I moved in I noticed water leaking into my home from the windows in my living room. ***** form Straight Line came out and his crew pulled the trim from around the windows. I was shocked to see that none of the windows were taped and the paper was cut back over 3" from the window flange. After several attempts by Straight Line to fix the problem, the windows still leak!
Business' Initial Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Siding Contractors, Windows - Installation & Service, Patio & Deck Builders, Painting Contractors, Home Improvements - Additions, Garage Builders, Contractors - General