This business is not BBB accredited.

C D Northwest Roofing

Additional Locations

Phone: (503) 734-6776 5040 SE Milwaukie Ave, Portland, OR 97202 View Additional Email Addresses http://www.cdnorthwest.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers roofing services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for C D Northwest Roofing include:

  • Failure to respond to 2 complaint(s) filed against business
  • Failure to have a required competency license

Factors that raised the rating for C D Northwest Roofing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on C D Northwest Roofing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 29, 2009 Business started: 01/01/2009 Business started locally: 01/01/2009 Business incorporated 01/14/2009 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us
BBB confirmed that the license from Oregon Secretary of State Corporations Division expired.

BBB confirmed that the license from Oregon Secretary of State Corporations Division expired.

Oregon Construction Contractors Board
700 Summer St NE Ste 300, Salem OR 97301
http://www.oregon.gov/ccb
Phone Number: (503) 378-4621
ccb.info@state.or.us
BBB confirmed that the license from Oregon Construction Contractors Board expired. BBB confirmed that Oregon Construction Contractors Board suspended the license of C D Northwest Roofing. BBB confirmed that C D Northwest Roofing had not obtained a necessary license from Oregon Construction Contractors Board.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chris Peterson, Member
Contact Information
Principal: Mr. Chris Peterson, Member
Business Category

Roofing Contractors Contractor - Metal Roofing Waterproofing Contractors Roof Cleaning & Stain Removal Pressure Washing Contractors - Gutters Contractor - Insulation

Alternate Business Names
Chris Peterson Enterprises LLC

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    3312 SW Kelly Ave

    Portland, OR 97239

  • THIS LOCATION IS NOT BBB ACCREDITED

    5040 SE Milwaukie Ave

    Portland, OR 97202 (503) 734-6776

  • THIS LOCATION IS NOT BBB ACCREDITED

    818 SW 3rd Ave Pmb 1471

    Portland, OR 97204

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/21/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: The roof leaks. I have tried to get them to check on it for months. They never answer the messages I leave or call back. The warrantee period may have expired, but I have been trying to get a response since well before the end of the first year.

Desired Settlement: I want them to fix the leak, or pay the cost of having it fixed. They installed a membrane roof and a skylight. Both elements started leaking right away.

11/4/2013 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: I paid the company to pressure wash my house, they shred 5 brand new window screens with the high pressure. I contacted the company at least a dozen times, leaving several messages for the manager, *****. I have gotten no response.

Desired Settlement: Screen replacement of the 5 ruined by the company.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on C D Northwest Roofing
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)