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BBB Accredited Business since

Guaranty RV Centers

Additional Locations

Phone: (800) 766-9231 Fax: (541) 995-3046 View Additional Phone Numbers 20 Highway 99 S, Junction City, OR 97448 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers automobile and RV sales and services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Guaranty RV Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Guaranty RV Centers include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 6
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Guaranty RV Centers
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: August 01, 1985 Business started: 10/01/1966 Business started locally: 10/01/1966 Business incorporated 08/15/1963 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Oregon Department of Motor Vehicles
1905 Lana Ave NE, Salem OR 97314
Phone Number: (503) 299-9999

Type of Entity


Business Management
Mr. Herb Nill, President Ms. Jolene Thomson, Customer Relations Manage
Contact Information
Principal: Mr. Herb Nill, President
Customer Contact: Ms. Jolene Thomson, Customer Relations Manage
Business Category

Recreational Vehicles - Dealers Recreational Vehicles - Repair & Service Auto Dealers - New Cars Auto Dealers - Used Cars Motor Homes

Alternate Business Names
Guaranty Chevrolet Guaranty Family Rv Center Guaranty Luxury Showcase Guaranty RV Inc Guaranty Van & Trailer Center

Customer Review Rating plus BBB Rating Summary

Guaranty RV Centers has received 4.34 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.