Business ProfileforThe Alpine Group, Inc

My concern: this business is disorganized in their rental application process and that this disorganization places a burden with rental applicants and places applicants at avoidable disadvantages in competition to secure a rental. We submitted an application through Alpine's website with the documentation initially requested in their application. However, they continued to ask for more information and bumped our application behind others in line for the property due to what they cited a documentation deficiency. There was no grace ****** to get the new documentation in, and when I called, they claimed this was communicated on their application (however it was not, and it was not standard for other rental applications we submitted through alternative vendors). If another renter applied and by chance thought to include a paystub, license, all of their pet information (not requested in the application) they would jump ahead of us independent of ** thinking we did everything expected and were waiting for follow up. When I told the company that they did not request these documents up front, they insisted they must have, because other applicants "seem to include them." I then went back to the application to prove to myself that we had completed the initial application as it was requested, and sent them print out to clarify that they were adding requests on to the initial application after the fact and bumping us unjustly.I suppose a private business can conduct themselves however they wish, but with the Fair Housing Act, I do feel that adding requirements to hold a place in line above what was initially requested (in a sporadic follow up of delayed emails) really gives this business flexibility to cherry-pick what they prefer for reasons I would be hard pressed to prove are biases.In email, we are told with license secure 3rd, but then moved to 4th the next day? Note the timely response to email from myself.