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Find a Location

Premier Property Management has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPremier Property Management

    Industrial Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    697 Country Club Rd, Eugene, OR 97401-6007
    BBB File Opened:
    2/28/2012
    Years in Business:
    14
    Business Started:
    8/20/2009
    Business Started Locally:
    8/20/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Premier Property MGMT Service
    Business Management
    • Ms. Shelley Carter, Owner
    • Mr. Robert S Carter Jr., Owner
    Contact Information

    Principal

    • Ms. Shelley Carter, Owner
    • Mr. Robert S Carter Jr., Owner

    Customer Contact

    • Ms. Shelley Carter, Owner

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/03/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Discriminatory; they take your application fees without any assistance or **nsideration to your disabilities when you announce them. I was literally texted YOUR APPLICATION WAS CANCELED w/o any formal letter per **nsumer reporting law. After I was diligent in my efforts and provided ample documentation. This **mpany will not rent to any person who has no rental history at least 24 months long. This means if you are a young adult and you are trying to move into your own place they will not rent to you. This means if you had a dying parent you chose to move in with, like I did, for a few years - you'll be denied. Even when you provide documentation of your situation, have decent credit, verifiable in**me, and provide proof of 22 months of rental payments made on time every month at your present residency. And ****** is under a STATE OF EMERGENCY due to HOUSING CRISIS and this is their criteria regulation? This is classist&exclusionary and they cancel applications with no explanation and treat you with disdain and allege you threatened them for saying you are going to disclose their wrongdoing to the public and turn them in for discrimination. VERY disgusting practices.Unhelpful, dis**urteous, greedy property management ** that takes money from people and gives them false hopes. They are raking in app fees off people and then not even providing legal documented paperwork to give rejections so people can see what the cited caused for the rejection is. Like most property management **mpanies this one is very obviously all about their bottom line and not about assisting residents to get into homes and have them occupied. Provided the documentation and it was rejected. My therapist made a statement about where I lived&attested to about my rental history for the interim period they needed. She said "I dont know what your therapist's statement is supposed to do..."&"your application is canceled because you did not meet criteria." After I asked her what else she needed.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vanessa O

    1 star

    10/17/2023

    Very poorly managed office with little to no communication. They will take your application fees and then you hear absolutely nothing. Its difficult to get through to the person you need to talk to. I believe they DO discriminate! I didnt have a chance. Beware!

    Local BBB

    BBB Great West + Pacific

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