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This Business is not BBB Accredited
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This company offers sales and service of copiers, fax machines, printers and their related supplies.
Pacific Office Automation is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Pacific Office Automation's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 9 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||8|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||9|
Type of Entity
Incorporated: June 1976, OR
Contact InformationPrincipal: Mr Terry Newsom (President)Mr John Bigelow (Branch Manager)Mr Jeff Hansen (General Manager)Ms Connie S Holt (Vice President) Aric Manion (Branch Manager)Mr Doug Pitassi (Manager)
Office Furniture & Equipment, Office Furniture & Equipment - Rental & Leasing, Printers, Copiers & Copier Supplies
Alternate Business NamesPacific Office Automation, Pacific Office Automation Inc
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Pacific Office Automation is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (503) 601-2225
- (425) 653-0313
- (253) 572-6400
- (503) 601-2228
- (503) 601-2281
- (425) 653-5700
- (425) 562-2166
- (800) 540-5364
- (360) 577-6100
- (206) 575-9710
- (425) 290-7220
Additional Fax Numbers
- (503) 601-2266
- (425) 653-5755
- (206) 575-9714
Additional Web Addresses
Additional Email Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Office Furniture & Equipment
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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