BBB Accredited Business sinceAdditional Locations
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This company offers internet sales of fresh, dried, wild and cultivated mushrooms as well as huckleberry products, vanilla and spices.
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A BBB Accredited Business since
BBB has determined that Oregon Mushrooms Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Oregon Mushrooms Corporation include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Scott Cossairt, President Ms. Christina Cossairt, Secretary
Mushrooms Internet Shopping
Alternate Business NamesOregon Mushrooms LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
11489 Red Wing Lp
Keno, OR 97627 (800) 682-0036 (541) 882-4911 (541) 850-6194 Directions
PO Box 1025
Keno, OR 97627
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BBB Complaint Process
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Additional Phone Numbers
- (800) 682-0036(Phone)
- (541) 882-4911(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I recieved spoiled mushrooms that I had to throw away. I paid over $90 for them. The company promised to ship overnight , however it took 6 days for the mushrooms to get to me. I contacted the company many times with no success. They did not return my phone calls or emails, and still no refund . I would like to get my money back . Thank you.
Desired Settlement: Refund for everything but dried morels .
I am not sure why we never responded, we are always happy to refund an order if it went bad, even though ***** will not refund us the order for being late. I honestly have no idea why we never received an email. They may have ended up in the spam folder. The mushrooms were perfect when we shipped them but ***** was very late delivering. Customer satisfaction is our first priority. I don't know why we did not get the phone calls either. I am not sure what time you called us. Our hours are 8 am- 4 pm PST. I sincerely apologize for this. I am refunding the order except for the dried mushrooms right now, you should see the refund of $77.39 in a week I believe. After I issue the refund, it depends on how fast your bank processes refunds.
Customer Reviews Summary