This Business is not BBB Accredited
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This company provides Internet advertising through search optimization as well as custom Web site services.
The Petra Group is not BBB Accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered The Petra Group's rating include:
- Length of time business has been operating.
- 22 complaints filed against business
Factors that raised The Petra Group's rating include:
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
On November 12, 2012, BBB recognized a pattern of complaints from consumers alleging customer service issues. Consumers allege they attempt to contact The Petra Group by phone, but the company is unresponsive.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||14|
|Billing / Collection Issues||3|
|Problems with Product / Service||5|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr Bret Smythe (Member)Mr Jeremy Cocomise (Member)
Marketing Programs & Services, Web Design, Internet Marketing Services, Search Engine Optimization Services
Hours of Operation
8 a.m. - 6 p.m. Monday - Friday.
Closed Saturday and Sunday.
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