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The Petra Group

Phone: (877) 296-8618Fax: (888) 484-7986View Additional Phone Numbers39 NW 3rd St, GreshamOR 97030-7201 Send email to The Petra Grouphttp://www.petragroup.com

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Description

This company provides Internet advertising through search optimization as well as custom Web site services.

BBB Accreditation

The Petra Group is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered The Petra Group's rating include:

  • Length of time business has been operating.
  • 22 complaints filed against business

Factors that raised The Petra Group's rating include:

  • Response to 22 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

On November 12, 2012, BBB recognized a pattern of complaints from consumers alleging customer service issues. Consumers allege they attempt to contact The Petra Group by phone, but the company is unresponsive.

Customer Complaints Summary

22 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues14
Billing / Collection Issues3
Problems with Product / Service5
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

1 Customer Reviews on The Petra Group
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

top
BBB file opened: 01/31/2011Business started: 10/01/2010
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr Bret Smythe (Member)Mr Jeremy Cocomise (Member)
Business Category

Marketing Programs & Services, Web Design, Internet Marketing Services, Search Engine Optimization Services

Hours of Operation

8 a.m. - 6 p.m. Monday - Friday.
Closed Saturday and Sunday.

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