BBB Logo

Better Business Bureau ®
Start With Trust®
In Alaska, Oregon & Western Washington

BBB Business Review

Is this your Business?

This Business is not BBB Accredited

The Petra Group

Phone: (877) 296-8618Fax: (888) 484-7986View Additional Phone Numbers39 NW 3rd St, GreshamOR 97030-7201 Send email to The Petra Group

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company provides Internet advertising through search optimization as well as custom Web site services.

BBB Accreditation

The Petra Group is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered The Petra Group's rating include:

  • Length of time business has been operating.
  • 22 complaints filed against business

Factors that raised The Petra Group's rating include:

  • Response to 22 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

On November 12, 2012, BBB recognized a pattern of complaints from consumers alleging customer service issues. Consumers allege they attempt to contact The Petra Group by phone, but the company is unresponsive.

Customer Complaints Summary

22 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues14
Billing / Collection Issues3
Problems with Product / Service5
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

1 Customer Reviews on The Petra Group
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: 01/31/2011Business started: 10/01/2010
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr Bret Smythe (Member)Mr Jeremy Cocomise (Member)
Business Category

Marketing Programs & Services, Web Design, Internet Marketing Services, Search Engine Optimization Services

Hours of Operation

8 a.m. - 6 p.m. Monday - Friday.
Closed Saturday and Sunday.

Industry Tips
Advertising Online - Before You Start, Get to Know the Ground Rules
Counterfeit Coupons Offer No Savings
Customer Testimonials: Getting The Word Out About Your Business
How to Evaluate Network or Matrix Marketing Plans
Keep Those Customers Coming Back!
Ordering Specialty Advertising Items Can Be Good for Business
Telemarketing Schemes and Scams

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.