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Find a Location

The U P S Store has 1 locations, listed below.

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    Business ProfileforThe U P S Store

    Mail Box Rental

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5 N Highway 101, Warrenton, OR 97146-9313
    BBB File Opened:
    2/20/2009
    Years in Business:
    17
    Business Started:
    9/11/2006
    Business Started Locally:
    1/1/2007
    Business Incorporated:
    4/11/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dana B Lewis & Cindy Yingst LLC
    Business Management
    • D B Lewis, Manager
    • Cindy Yingst, Member
    Contact Information

    Principal

    • D B Lewis, Manager

    Customer Contact

    • Cindy Yingst, Member
    Additional Contact Information

    Fax Numbers

    • (503) 861-7039
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/12/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have multiple issues going on from two rude employees that were absolutely the worst I have ever dealt with and the shipping being charged $155 and it not getting there on time. It was frozen fish that was delivered late and all was unfrozen by the time my mom got it. It was for her birthday. I had to call the store 3 times to get a person to call me back which finally the owner did 8/12/21, I was hung up on and accused of things I didn't do by male employee yesterday 8/11/21 when just asking if I could see who to talk too. I want a refund on my shipping due to the fact of what I paid for didn't get my package there in time leaving all of it to thaw out and the tape was lifted on the sides of the box. The manager didn't say she was sorry and argued with me when I asked to be refunded. This whole thing has ruined my mom's gift and I want my $ back.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    M. G.

    1 star

    06/23/2022

    If the website and your door sign say you close at 6pm, the store should stay open until 6pm. They close early and are very rude to people. They refused to take your package even though you got there before closing time. I dont know if the owner works there but if he/she doesnt he/she should review the employees and if he/she does then why buy a business if you dont want to help your customers?

    The U P S Store Response

    06/24/2022

    ***** I'm sorry you arrived right at closing and the employees weren't able to help you. Once the end-of-day procedure begins, it cannot be undone.

    Customer Response

    06/24/2022

    That is not my problem. End of the day procedure should start at 6pm. If it starts before that, then the store should post they close at 5:30pm or 5:50 whatever time the procedure starts. A store has to help their customers until stated closing time.

    Local BBB

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