This business is not BBB accredited.

Oregon Re-Bath

Phone: (503) 643-9629 View Additional Phone Numbers 1345 SW 158th Ave, Beaverton, OR 97006 View Additional Email Addresses http://www.vancouverbathroomremodeling.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers full bathroom remodels including the following, Tub to Shower Conversions, Shower to Tub Conversions, Walk-In Tubs, Tub to Tub Replacement, Shower to Shower Replacement, Flooring, Cabinets, Counter Tops, Painting, Toilets, Sinks and Safety Convenience Packages.  


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Oregon Re-Bath include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Oregon Re-Bath include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Oregon Re-Bath
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1973 Business started: 01/12/1973 in OR Business started locally: 01/12/1973 Business incorporated 12/12/1996 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Construction Contractors Board
700 Summer St NE Ste 300, Salem OR 97301
http://www.oregon.gov/ccb
Phone Number: (503) 378-4621
ccb.info@state.or.us

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
http://www.lni.wa.gov
Phone Number: (800) 647-0982

Type of Entity

Corporation

Business Management
Mr. Phil Rengel, Owner Mr. Duane R Underwood, General Manager
Contact Information
Principal: Mr. Phil Rengel, Owner
Customer Contact: Mr. Duane R Underwood, General Manager
Business Category

Kitchen & Bath - Design & Remodeling

Products & Services

Oregon Re-Bath sells the following brand(s): Avaire Flooring, Delta, Gerber, Hi-Mac Counter Tops, Kraftmaid, RE-BATH , Safeway Step

Oregon Re-Bath offers the following product(s): Counter Tops, Floors, Painting, Safety Bars, Shower Base, Shower Doors, Sinks, Toilets, Tubs, Vanities, Walk-In Tubes, Walls Surrounds

Method(s) of Payment
Cash, Check, Visa, Master Card, Discover Card, American Express, EnerBank Financing and GreenSky Financing.
Refund and Exchange Policy
We offer a three day right of recession once we enter a contractual agreement.  
Alternate Business Names
Sorrento Construction Inc

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1345 SW 158th Ave

    Beaverton, OR 97006 (503) 643-9629 (503) 643-9603 (503) 643-9604 (503) 643-9602

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/28/2016 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: We have been trying to get a response about the repair of our Shower Door for least 3 weeks or more now. We were able to contact the Service department and started the dialog, but Service & we need more information and proof of purchase from the owner (Phil) about the shower door. The Shower door manufacture (Arizona Shower) says they need proof of purchase which Re-Bath has so they can confirm warrantee on the door. We've contacted the Eugene sales office and the local service department for Beaverton Re-Bath and they all said they would contact the owner and let him know we need some help with our bathtub. Please encourage Beaverton Re-Bath to answer our calls.

Desired Settlement: Re-Bath contacts us and with the correct paper work, Arizona Shower Doors and Re-Bath can come to an agreement that our shower door can be repaired and covered by warrantees.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Oregon Re-Bath
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)