Find us on Google+
Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers full bathroom remodels including the following, Tub to Shower Conversions, Shower to Tub Conversions, Walk-In Tubs, Tub to Tub Replacement, Shower to Shower Replacement, Flooring, Cabinets, Counter Tops, Painting, Toilets, Sinks and Safety Convenience Packages.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Oregon Re-Bath meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Oregon Re-Bath include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Oregon Re-Bath
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1973 Business started: 01/12/1973 in OR Business started locally: 01/12/1973 Business incorporated 12/12/1996 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Construction Contractors Board
700 Summer St NE Ste 300, Salem OR 97301
http://www.oregon.gov/ccb
Phone Number: (503) 378-4621
ccb.info@state.or.us

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
http://www.lni.wa.gov
Phone Number: (800) 647-0982

Type of Entity

Corporation

Business Management
Mr. Phil Rengel, Owner Mr. Duane R Underwood, General Manager
Contact Information
Principal: Mr. Phil Rengel, Owner
Customer Contact: Mr. Duane R Underwood, General Manager
Business Category

Kitchen & Bath - Design & Remodeling

Products & Services

Oregon Re-Bath sells the following brand(s): Avaire Flooring, Delta, Gerber, Hi-Mac Counter Tops, Kraftmaid, RE-BATH , Safeway Step

Oregon Re-Bath offers the following product(s): Counter Tops, Floors, Painting, Safety Bars, Shower Base, Shower Doors, Sinks, Toilets, Tubs, Vanities, Walk-In Tubes, Walls Surrounds

Method(s) of Payment
Cash, Check, Visa, Master Card, Discover Card, American Express, EnerBank Financing and GreenSky Financing.
Refund and Exchange Policy
We offer a three day right of recession once we enter a contractual agreement.  
Alternate Business Names
Sorrento Construction Inc
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.