BBB Accredited Business since 09/27/2013
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers internet marketing and search engine optimization services for businesses.
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A BBB Accredited Business since 09/27/2013
BBB has determined that NetBiz meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised NetBiz's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
On July 30, 2013, BBB recognized a pattern of complaints from consumers regarding sales practice issues. Consumers allege after they sign their business up for search engine optimization services through NetBiz, their business is not listed in the placement promised by NetBiz.
NetBiz is working with BBB to correct the underlying cause of the pattern of complaints.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||1|
|Problems with Product / Service||1|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Incorporated: October 2002, OR
Contact InformationPrincipal: Mr James Eastwood (Vice President of Operations)Mr John Anderson (CEO)Mr Dan Anderson (Director of Legal Affairs)
Internet Marketing Services, Search Engine Optimization Services, Internet Services, Web Design
Hours of Operation
Monday - Friday 8:00am - 4:00pm PST
Alternate Business NamesNetbiz Inc
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