This business is not BBB accredited.
Phone: (360) 835-8591 Fax: (360) 835-0240 544 6th St, Washougal, WA 98671
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Rama Inn include:
- Failure to respond to 1 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Health
101 Israel Rd St, Olympia WA 98501
Phone Number: 800-525-0127
Business ManagementMs. Bobby Kana, Owner Sylvia Cathey, Manager Ms. Sarah Kana, Owner
THIS LOCATION IS NOT BBB ACCREDITED
544 6th St
Washougal, WA 98671 (360) 835-8591 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
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BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: I have been currently living at Rama inn for the past couple month there are a few things that I believe need to be reported first I am being charged $75.00 more dollars than other guests housekeeping we don't recieve housekeeping unless we chase them down no toilet paper or towels but if housekeeping does knock and we don't need service they say we have no choice we have to have a full service and aren't allowed in room while they are cleaning one of the motel staff workers would try and enter room while my girlfriend was changing he was later fired for putting his hands up another guests shorts on there website they advertise free wifi but if they don't like u they won't give u the password also recently as of today I pay every month on the first they now claim that there months are only 28 days it has never been like that before they just made up that rule to try to get us to move also they claim they don't want bikes in the room I understand that if I have company that has bike they Harrass them claiming no bikes on property at all but you can see other guests that have bikes outside there door to
Desired Settlement: I would like to be reimbursed for the extra we were charged each month we stayed for two months hopefully have new management there for present management is not doing there part with the business