BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Cannon Beach Hotel Lodgings

Additional Locations

Phone: (503) 436-1392 Fax: (503) 436-1396 View Additional Phone Numbers P. O. Box 943, Cannon Beach, OR 97110 http://www.cannonbeachhotellodgings.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Lodging


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cannon Beach Hotel Lodgings include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Cannon Beach Hotel Lodgings
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 19, 1999 Business started: 06/01/1992 in OR Business started locally: 01/01/1991
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Department of Human Services
500 Summer St NE STE E15, Salem OR 97301
http://www.oregon.gov/dhs
Phone Number: (503) 945-5944
dhs.info@state.or.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Claudia Toutain-Dorbec, Manager Mrs. Claudia A Toutain-Dorbec, Owner, Innkeeper
Contact Information
Principal: Mrs. Claudia A Toutain-Dorbec, Owner, Innkeeper
Principal: Ms. Claudia Toutain-Dorbec, Manager
Business Category

Hotels

Hours of Operation
M: 8:00 AM - 10:00 PM
T: 8:00 AM - 10:00 PM
W: 8:00 AM - 10:00 PM
Th: 8:00 AM - 10:00 PM
F: 8:00 AM - 10:00 PM
S: 8:00 AM - 10:00 PM
Su: 8:00 AM - 10:00 PM
Method(s) of Payment
Cash, check, and credit card.
Refund and Exchange Policy
No refunds within 7 and 14 day period prior to arrival day depending on season. Outside that period, $30 cancellation fee.

Customer Review Rating plus BBB Rating Summary

Cannon Beach Hotel Lodgings has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.