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BBB Business Review

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BBB Accredited Business since

Visiting Angels Living Assistance Services-Willamette Valley

Phone: (541) 928-2061 Fax: (541) 928-2210 View Additional Phone Numbers 250 Broadalbin St SW Ste 250, Albany, OR 97321

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This company offers in home care services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Visiting Angels Living Assistance Services-Willamette Valley meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Visiting Angels Living Assistance Services-Willamette Valley include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Visiting Angels Living Assistance Services-Willamette Valley
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 16, 2005 Business started: 02/01/2004 Business started locally: 02/01/2004 Business incorporated 02/13/2004 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Oregon Department of Human Services
500 Summer St NE STE E15, Salem OR 97301
Phone Number: (503) 945-5944

Type of Entity


Business Management
Mr. Mark Wang, President
Contact Information
Principal: Mr. Mark Wang, President
Business Category

Home Health Services In-Home Care

Hours of Operation
Monday - Friday 8am - 5pm
Refund and Exchange Policy
Refunds are provided in accordance with our policies and disclosures.
Service Area
Benton, Linn, Marion and Polk Counties
Alternate Business Names
Visiting Angels of Willamette Valley Willamette Valley Home Care Inc
Products & Services

Assistance with ADLs & IADLs such as shopping, errands, cooking, housekeeping, bathing, hygiene assistance, toileting, safety monitoring, companionship, reminders, transportation, mobility assistance and other services.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.