Business ProfileforSleep Technologies LTD

I have had continual issues with Sleep Technologies ever since my insurance forced me to use them for my C-PAP equipment. Before my first appointment I had to have multiple conversations because they kept misquoting the cost of my equipment and kept trying to charge for things my insurance was covering because I had already met my max out-of-pocket. The first time I had to re-order supplies it took almost three weeks to be delivered and the order was a completely different mask. It took multiple phone calls over several weeks to get them to submit my compliance information to my insurance so my C-PAP could be purchased in a year where Id hit my max out-of-pocket. And when my insurance changed at the beginning of this year, it took them 6 weeks to figure out they didnt accept my insurance. This is after I called IN DECEMBER, two weeks before January 1 and informed them of the insurance change, which they said was not an issue because they did accepted my insurance. I was told this initially in December, again in January when I had to call in about ANOTHER issue, and in February when I had to re-order supplies. They continued to bill insurance from the previous year even though they had been informed multiple times that it was no longer active. And now theyre sending me bills for services I didnt ask for that they chose to bill incorrectly to a discontinued insurance. At this point, its abusive and fraudulent. Its been constant errors, miscommunications, and misinformation from the start with Sleep Technologies, and I truly have no idea how theyre in business. I hope the State follows up on all the complaints they are receiving, because the volume of complaints online makes it clear this is intentional.