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BBB Accredited Business since

Talon Development Corporation

Phone: (503) 663-2255 Fax: (503) 663-2256 View Additional Phone Numbers 31367 SE Lusted Rd, Gresham, OR 97080 http://www.talondevelopment.com


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Description

This company offers online gift sales.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Talon Development Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Talon Development Corporation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Talon Development Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 2003 Business started: 06/01/1994 Business started locally: 06/01/1994 Business incorporated 06/12/1997 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Mr. Vahid Rezvani, President
Contact Information
Principal: Mr. Vahid Rezvani, President
Business Category

Gift Shops Novelties - Retail Smoke Odor Counteracting Service Internet Shopping


Additional Locations

  • 31367 SE Lusted Rd

    Gresham, OR 97080 (503) 663-2255 (888) 858-2566

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/10/2014 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: Order was placed online for two white windproof ashtrays: INVOICE NUMBER XXXXX. Order was received and ashtrays did not resemble the photos on Smoke Outlet website. Both ashtrays were returned at my expense: USPS Delivery Confirmation Number XXXXXXXXXXXXXXXXXXXXXX which shows that the items were received by Talon Development which is doing business as Smoke Outlet on April 28 2014 at 11:56 AM. I have placed repeated calls to (XXX) XXX-XXXX and left messages since on or about May 5 2014 through this date and have not received either a credit in the amount of $46.88 or a return phone call explaining where my refund credit is.

Desired Settlement: $46.88 immediately credited to the charge card used for this purchase or a refund check for $46.88.

Business Response: Initial Business Response /* (1000, 5, 2014/05/23) */ We are confirming that the return was received and is being processed. It normally takes 4 weeks for a refund to be issued. So the refund should be completed by the end of next week or by 5/30/14. According to our information and records, so far only one completed call with a voice mail has been received on 5/22/14 at 11:04 AM.A return call was processed today 5/23/14 and a message was left. No other messages have been received.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Talon Development Corporation
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)